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References

My husband and I were very pleased when we came across Scott Olson when we were looking for and comparing LTC companies, prices and packages regarding our Long Term Care.

Scott and Carolyn supplied us with all of the information and answered all of our questions very professionally. There was no pressure during the process. We can also call or email anytime with questions and they respond.

Buying Long Term Care is something we knew we had to do for ourselves as we live out of state and away from the rest of our families. This gives us the peace of mind that we will both be taken care of no matter what the future might bring. That is worth a lot!

Thank you Scott and Carolyn for taking such good care of us and guiding us through our application process!

Denis & Susan
Illinois
July, 2013

 

When my wife and I decided it was time to explore the different companies offering long-term care insurance, we thought it would be a long process and possibly difficult with trying to compare all of the different levels of care, waiting times, costs, and so forth.

When I made the simple phone call to Scott, he immediately responded and put together a comparison of multiple insurance companies and what they offered along with the costs. My wife and I were easily able to review the comparisons and associated costs. Scott made his recommendation of the top 3 insurance packages and we agreed with his top choice, but it was our choice to make.

Throughout the simple and relatively short time period, Scott was always available to answers questions we had and he provided the follow-up that we wanted to make the entire process as easy as possible. Later, he worked directly with the insurance company in providing us with the paperwork and application process, making sure we understood everything. He then reviewed the applications and submitted them on our behalf.

We now have the long-term care insurance that we wanted, and at a price that is very affordable. We definitely had a very pleasant experience with him and highly recommend any one looking for coverage to contact him and see how professional yet personable he is to effectively achieve the results you are looking for.

Thanks Scott,

Dave and Colleen
Colorado
February, 2013

 

Thanks Scott.  You have been great to work with.  I am so data and analysis driven that I often try people’s patience on financial matters.  You were unbelievably responsive, providing me with the volumes of data I needed to make decisions, with nary a hint of frustration.

It has been a pleasure working with you.

Neil and Nancy, Iowa City, IA
August 2012

 

Having gone through a difficult time deciding how to care for my 90 year old mother, we began to think of our own long term care goals. We realized we did not want to worry about depleting our savings if myself or my husband needed skilled or assisted nursing care for an extended time.

I began to do some online research and contacted the American Assoc. for Long Term Care Insurance and was given Scott Olson’s name as an expert in the field.   From the beginning, Scott was extremely helpful and so knowledgeable about the industry.  I had tons of questions and concerns as to the level of care we needed and what we could afford long term.  Scott never tried to up-sell us and I never felt pushed into making a decision.  He is really an expert and I was so happy with our plan and with the product that we decided on.

I am very grateful for the patience that Scott had while working with us and would wholeheartedly recommend using him for all of your long term care insurance needs.

Barbara Barnes, July 2012

 

 

Choosing a long-term care insurance program is not easy.  There are so many factors to evaluate and trade-offs to consider that the process can easily become overwhelming.

As a retired attorney and experienced businessman, I thought that I could analyze the options and make a savvy decision.

I was wrong! It is overwhelming. The variables and emotional issues are knotty. So, I made one of the most intelligent decisions of my life and called Scott Olson for help. I recommend that anyone considering long-term care insurance make calling Scott their first step! He is knowledgeable, professional and committed to doing what’s in your best interest! Is it too late to draft him for president?

Scott, feel free to edit this. I got carried away, but sincerely believe that you are in a league of your own!

Mike Altman
Corona Del Mar, CA
June, 2012

Hi Scott…..we bought our LTC policies thru you in 2002.  Sure glad we did, as Wayne was diagnosed with ALZ in 2009.  We are getting home care 7 days a week fromwww.ComfortKeepers.com.
The policy is paying like clockwork and I have been very happy with the whole process.  I am even using their private pay option for some neighbors that can help out occassionally.  Thought you would like to know.  I like your web page and tell my friends about LTC all the time!
Helen
August 2011

Bob and Beth, from Virginia

”…there was never any pressure from Scott to make decisionsbefore we were ready.  He even completed most of the forms for us and overnighted them to us to review and sign.

“Scott is in California and we are in Virginia, but things worked so smoothly, it was just like his office was next door.”  Click here for the rest of their story.

Walt and Mary, from Virginia

“…as a business person, the attribute that really rang a bell with me was the fact that he was always responsive to my calls and my e-mail messages, even when he was on business and away from the office.  He was very different from other agents that we’ve dealt with.  We had long-term care insurance through (a local) agency (here) in Maryland and we were not satisfied with the insurance or really with the whole process.”  Click here for the rest of their story.

Dave from Washington

“Scott responded promptly and professionally to all my questions no matter how dumb they probably were.  Scott was much quicker to respond to any request or questions I had than any other agents that I contacted.

“Scott always gave options with simple explanations and suggestions when questions arose.

“He never applied high pressure salesmanship pushing a particular policy, but rather offered professional advice and solutions to (help me) make an informed decision….”  Click here for the rest of his story.

Barbara and Manny, from Maryland

“…previously I had been turned down the minute the representative heard my diagnosis.  But Scott persevered.  He made sure that my lab tests that were in my favor were forwarded to (the insurer).  And he persevered with us in terms of selecting an insurance policy that benefited us both financially and medically (underwriting-wise).  We are indebted to him.”  Click here for the rest of their story.

Chuck and Nancy, from Michigan

“As we began the process of finding a provider of long-term care insurance we spoke with local agents and also explored internet resources.  As a long-term care specialist Scott Olson’s knowledge, efficiency, and professionalism stood out among the many agencies in the insurance field.

“Scott gave us advice and options that made sense for our particular circumstances, that suited our needs as well as our budget.”  Click here for the rest of their story.

Debbie and Bob from Texas

“I just want to thank you so much for making purchasing long term care so enjoyable.  Your turnaround time was remarkable.  And your great personality really made us so comfortable.

“There was never any high pressure which we both really appreciated.  You saw what would be best for us and you quoted that instead of trying to make us spend more money.”  Click here for the rest of their story.

Chuck and Phyllis, from Ohio

“…we bought our long-term care insurance from Scott for a couple of reasons.  Number one, when we contacted him, he was very interested in our situation and spent quite a bit of time on the telephone talking about our situation and what we wanted what our future was.

“…he was very helpful through the whole process.  He was constantly in touch with us (throughout the underwriting process) and he really seemed to have our best interest in mind.”  Click here for the rest of their story.

Carol and Irby, from Georgia

“…Scott ultimately helped us get almost the same coverage we discussed with our local agent for half the price that we had been quoted locally…needless to say we are happy.

“…Although Scott and I are on opposite sides of the country we found that Scott was a pleasure to work with, highly efficient and responsive and very dependable.  He did what he said he would do.

“…and best of all, it appears that Scott was working as much for us as for the companies he represents.”  Click here for the rest of their story.

John and Rebecca, from Virginia

“…Scott certainly knows his products.  He actually gave me a less expensive policy with better coverage than what I had already committed to with another company.

“…he’s saving me money with better coverage.”

“…He didn’t pressure, which I liked…I would certainly suggest that anyone consider Scott as their broker for securing long-term care insurance.”  Click here for the rest of their story.

Tim and Sue, from Ohio

“I’m an attorney in Ohio.  I have an active Elder Law practice… I contacted several agents on the internet.  Scott gave me the information in a timely manner.  It was much more thorough (than the others).”

“I would recommend Scott.  He is unbiased in his recommendations and his service was second-to-none.”  Click here for the rest of their story.

Richard and Gloria, from California

“…the second thing that impressed me about working with Scott was the communication.  Whether it was e-mail or telephone he never took more than an hour, that I can remember, to return a message or an e-mail.  And I found that extraordinary.”

“…He didn’t try to sell me a policy or one policy or another.  But rather he sort of helped me explore several options that might be suited to me.  And he answered a plethora of questions and worked up quotes on several different scenarios.”

“…I have nothing but good things to say about Scott and the process through which we have finally settled on a long-term care insurance policy.  And I happily recommend working with Scott to anyone who might be in the market.”  Click here for the rest of their story.

Tony and Joan, from Ohio

“…we looked at the 10 different options and, working with Scott, picked the one that looked the best to fit our needs.

“…although he was in California, it really made no difference, because we were in Ohio, but Scott was very accessible whether it was over the phone or over the itnernet.  We never had a situation where it took anytime at all to get in contact with Scott and Scott in contact with us.”  Click here for the rest of their story.

Tim and Pat, from Florida

“…I can’t say enough about the way he handled the ‘sales process’, if you will, by informing us, making us more knowledgeable about the types of long-term care (policies) available, and assisting us in choosing the right plan.”  Click here for the rest of their story.

Ron and Frances, from Indiana

“…working with Scott was a great experience.  He’s responsive and thorough.  Any question I had was quickly and completely answered in 24 hours or less…

“…Also, Scott knows the business.  He knew more about insurance plans and insurance plans in Indiana than an Indiana broker I was checking out.”  Click here for the rest of their story.

Kathy and Ken, from Florida

“…beginning with our first phone call to Scott his attitude was very business-like but he was never a high pressure salesman like some of the other agents we had contacted.  He was truly interested in our needs and not just in making a sale.

“…we had numerous questions about different things as we read through the information and Scott always answered them thoroughly and to our understanding”  Click here for the rest of their story.

Wendy and Chuck, from Arizona

“…we chose to work with Scott because of his knowledge and because of his customer service…  we would call him or e-mail him and he always got right back to us.  In fact, he still does.”  Click here for the rest of their story.

Verla and Jim, from North Carolina

“…we first tried several local companies (agents) and we were very disappointed; by one, very high premiums and the other was lack of timely responses to our questions…

“…(Scott) answered our questions very promptly; led us in the right direction, since he represents several companies…

“…and he even advised us that we did not need some options we thought we did.  In other words, the premium was actually less from the advice he gave us.”  Click here for the rest of their story.

Nancy and Stan, from Kansas

“…Scott was knowledgeable and informative.  He gave us all the information we needed to help with our decision.

“…He answered all of our questions without making us feel stupid.  His voice is really kind and soothing, too.”  Click here for the rest of their story.

Don and Leslie, from Washington

“…He answered all our questions about it, handled all the paperwork, and made the whole application process as easy and painless as possible.”  Click here for the rest of their story.

John and Vicki, from Virginia

“…I was very pleased that Scott was mostly interested in what we were interested in.  He didn’t push one vendor or another.

“…He didn’t push.  We sat on this for six months.  We didn’t make it a priority.  We came back and did it.  We changed it around and he was very helpful.

“…He was always there for us, but never kinda ‘in your face’.”  Click here for the rest of their story.

Mike and Linda, from Virginia

“…there were a lot of questions I didn’t even what to ask.  So, the difference was that Scott was able to not only explain the options but also sort of guide me and advise me what would be the best options for my particular situation.”  Click here for the rest of their story.

Pam and Bill, from New Mexico

“…we’ve been very, very pleased with Scott’s diligence in this matter.  He was constantly in touch with us and answered every questions and sent tons of material so that we could make a good decision.”  Click here for the rest of their story.

Susan and Gene, from Texas

“…the most valuable thing about Scott is that he is an independent agent.  He doesn’t represent a particular company or even 2 or 3 companies.

“…He’s not tied by the limitations or the possibilities of a company.  He works for, as a result, for the client:  for youa nd for me and not for the insurance company.”  Click here for the rest of their story.


One comment on “References

  1. I am also from Virginia and did a ton of research about long term care insurance because of what my late father and now my mother have been through (they did not have LTC insurance). I wanted to protect myself and my children should I become incapacitated either financially or mentally or both.

    Although I am on the East coast and Scott is on the West coast my research led me to his company and services. I cannot impress enough how simple he made the application process, matched me with a policy perfectly suited for my needs, and how easy he is to work with. Absolutely no pressure and he answers any and all questions you may have in a timely manner.

    Thank you so much Scott and staff! I highly recommend his agency.

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